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My user password has been stolen. Can I claim responsibility of sahibinden.com?

No. According to the membership agreement, the members are solely responsible to protect their user names and passwords. Furthermore, they are responsible for any possible damages (disturbance to other members using the stolen user name, forgery, commercial fraud, disinformation, etc.) to other members and sahibinden.com due to stolen user names and passwords.

  • Membership Agreement Article 5.1.3: “The “Members” are solely responsible for secure use of their “user names” and “passwords” that they use to log on to their “SAHİBİNDEN Membership Account” to benefit from the services offered by “SAHİBİNDEN”, as well as for ensuring the exclusive and individual use of "user names" and "passwords", and keeping them intact from access by third persons. The "members" shall be responsible for any damages that other “members”, "SAHİBİNDEN" and/or third persons have suffered or may suffer due to their failure and negligence in securing, hiding, keeping intact and individual and exclusive use of their "user names" and passwords".